Word Perfect Reviews

Do not install this program!
its impossible to uninstall!!

Worst customer service I have ever experienced. Forget getting support for your software issues. A very simple task takes them 6 days to sort out. It took 5 agents, countless emails and complaints to send me a simple download link for a product I paid for. What a joke, you also deal with Indians who don't speak English properly. Don't bother buying from this company.

I bought a Corel program and needed a simple question answered... I contacted them a few times.... their customer service is HORRIBLE!!!

I have used previous versions of Corel and been very happy but recently purchased Corel draw essentials as i no longer need the full version.Bad MISTAKE ....This is the most awful software i have purchased. it has so few options even to just print in a format someone else could open. And for £115 this is ridiculous when I can download safe legal FREE software with BETTER OPTIONS. i HAVE UNINSTALLED THIS TERRIBLE SOFTWARE AFTER ONE WEEK. That's how bad it is. An absolute waste of £115.........DON'T MAKE THESAME MISTAKE.

Support is non existent, the 30 day money back guarantee is a lie, this company basically stole $115 (the software I bought DOES NOT WORK) from me and there's no actions I can take. DO NOT USE ANY SOFTWARE BY COREL OR COREL ASSOCIATED COMPANIES.

Long time Corel user, but their support is non-existent. Nobody answers the phone, replies to emails, or monitors the live chat requests.
I paid for an add-on to my Pinnacle 24 and they processed my payment but never provided the download link in a separate email. Its been over 5 days now!
My only recourse now is to contact my credit card provider and attempt to reverse the charge. Be aware!

Follow up: to be fair and honest, My case got upgraded to a dept that provided me a download link after 7 days and even credited my account. I thanked the agent who was very kind and helpful. Its just a shame that it took that long to resolve at the initial customer support level.

DO NOT BUY THEIR PRODUCTS!
I bought Pinnacles Studio from Corel in April 22. Nearly 4 months later it's still not working properly! Every time I contact support - always somewhere in the sub continent - they have insufficient grasp of English and how to solve the problems. I have TWO issues, one to do with the EXPORT screen which does not have the layout it's supposed to have. Support is USELESS. They keep suggesting the same old solutions which never work and when you complain about that repetition they send the same 'solutions' which never work! Round and round and round! Today, the final horrendous email advising me to ensure that the connection between adapter and computer is good! Infuriating! The connection has always been good - that is not y issue!! DO NOT BUY THEIR PRODUCTS

Customer support is a joke. The product is a joke. I have had issues since the day after initial installation, took a month for tech support to get back to me, still no resolution as of today, seven months later. Have put in multiple tickets, NO ONE CAN FIX THE PROGRAM. Highly recommend if you're looking for a reliable product DON'T USE COREL!

Bad Company, with rubbish software and support. I used the Corel Draw windows version since 1995 (Corel 3 version). I bought the Mac version 4 months ago for £650 but this is really bad. I paid same price for this Mac version than Windows version but lots of features don't work on it. I tried to contact support so many times but there are rubbish people and they just say they will send an email for the solution. These emails never arrived! I am very disappointed. I use the Affinity Designer now what is much cheaper ($48) and working fine. Affinity Designer is an amazing software. Good bye Corel Draw. I used it every day in the last 27 years but the Mac version is absolutely bad. DON'T BUY IT!!!

Its no surprise that Corel has a 92% negative rating. Their products don't work. ... You pay your money and it doesn't work. You call for assistance and are connected to someone in India. They claim a technician in Texas will contact you by email. What a joke. It simply doesn't work.